Frequently asked questions
Answers about our curriculum, certification test prep, AI tutoring, student safety and data privacy.
About Core Learning Exchange
What does Core Learning Exchange do?
Core Learning Exchange builds career and technical education (CTE) curriculum for grades 6 through 14. Every course is fitted to your state standards, adapted to the labs and equipment you have, shaped by your teachers, and adjusted to each student with AI. We also provide diagnostic, prescriptive test prep for industry certifications and readiness exams.
Who can benefit from Core Learning Exchange?
Our services span middle schools, high schools, community colleges, adult learning programs, pre-apprentice programs, and prison education programs. We support learners from grades 6-14 and beyond.
How does state alignment work?
We use an AI-assisted process to match content to state standards, with instructional designer review to ensure accuracy. Every program gets a coverage report showing which standards are covered and by what, and a scope and sequence tailored to your state's requirements.
How quickly can we get started?
Most programs are up and running in two to four weeks: a consultation, a course design with a coverage report, teacher training, then launch. Connecting to your LMS takes hours, not months. Students sign in through Canvas, Schoology, Moodle, D2L or Blackboard, and scores sync to your gradebook.
What's included in a teacher license?
Teacher licenses provide full catalog access, unlimited student capacity, comprehensive onboarding, ongoing instructional coaching, and live technical support.
What additional services do you offer?
We offer remote instructor facilitation for virtual classes, FERPA-compliant data handling, SSO and LMS integrations (Google, Clever, Microsoft, ClassLink, Canvas, Schoology), career aptitude assessments through our Indigo Education partnership, flexible training delivery, and content customization services.
Certification test prep
What is diagnostic, prescriptive test prep?
Each student starts with a short adaptive diagnostic that measures readiness on every objective in the exam's published blueprint. The results become a personal study plan that skips what the student already knows. Students then study with Socrat Tutor Agent, our AI tutor, and move on only after they show mastery.
Which certifications and exams do you prepare students for?
Industry certifications across health science, information technology, construction, manufacturing, agriculture, business, hospitality, transportation and public safety, plus ACT WorkKeys, the GED, TSIA2 and the ASVAB. See the full searchable list on our Certification Test Prep page.
Who awards the certification, and do you provide exam vouchers?
Our test prep is aligned to each exam's blueprint as published by the certifying organization. We partner with the certifying organizations to provide exam vouchers, and students sit the exam with the certifying organization or its testing provider, which scores the exam and awards the credential.
Where do students take the certification exam?
Exams are delivered by the certifying organizations and their authorized testing providers. For many certifications, remote proctored exams are available through Pearson Certiport.
AI tutoring and student safety
What is Socrat Tutor Agent?
Socrat Tutor Agent is our AI tutor. It uses the Socratic method: it asks guiding questions instead of handing over answers, adjusts to each student's reading level, works in 30+ languages, and is available 24/7 inside your LMS. Teachers see each student's mastery and have the final word on every grade.
Will students know they are talking to an AI?
Yes. Socrat Tutor Agent tutors, coaches, and practice characters are AI, not people, even when they have a name, a voice, or a video avatar. Every lesson that uses AI opens with an “About AI in this lesson” notice listing each AI tool in use and what it does, and students can turn off AI tutoring, click-to-read, and AI grading there while still completing the lesson. See our Privacy Policy.
How is AI used in scoring, and can a student appeal?
Some written responses and practice activities are scored with the help of AI. When they are, the activity tells the student, and the student receives feedback explaining the score against the rubric. A student, parent, or guardian can ask the teacher to review any AI-assisted score; educators can change any score in their LMS gradebook, and the educator’s decision is final. AI is never the sole basis for course grades, placement, credit, credential decisions, or discipline. See our Privacy Policy.
How does the AI tutor protect students under 18?
Socrat Tutor Agent stays on educational topics and declines inappropriate requests, including attempts to bypass its rules. If a message suggests a student may be in crisis, the tutor immediately shares crisis resources, such as the 988 Suicide & Crisis Lifeline in the U.S., in the student’s language and appropriate to their region. It is a tutor, not a companion: it does not encourage personal relationships and steers conversations back to the lesson. See our Privacy Policy.
Which AI providers process student data?
Socrat Tutor Agent uses Anthropic (Claude) for text responses and scoring of written work, ElevenLabs for the tutor voice, HeyGen for video avatars in some practice activities, and Google for machine translation of languages without a reviewed language pack. Microphone input is converted to text by the speech service built into the student's browser. Each provider processes data on our behalf under a data processing agreement. A full sub-processor list is available on request. See our Privacy Policy.
What accessibility and language support is included?
Every lesson includes click-to-read text-to-speech, voice input for the tutor, translation into 30+ languages with cultural localization, a dyslexia-friendly font, high contrast and focus modes, and full keyboard and screen-reader support. Lessons, the tutor and assessments meet WCAG 2.1 AA.
Privacy and data
Is the platform FERPA compliant?
Yes. We are fully FERPA compliant and take student data privacy and security very seriously. All personally identifiable information is encrypted during transmission and storage.
Do you sell student data or show ads?
No. We do not sell personal information or learning data, engage in third-party marketing, show targeted or behavioral advertising, track users across other websites or apps, or build profiles of users for commercial purposes. The learning platform shows no advertising and loads no third-party ad or analytics trackers; the only exception is the embedded YouTube player, which may set Google cookies when a video plays.
Is student data used to train AI models?
No. Core Learning Exchange does not train, fine-tune, or build AI models using student data or any other user data, and our AI providers are contractually prohibited from using student interaction data to train their models.
Is student data used for research?
Only for institutions that join our Socrat Tutor Agent research pilot and agree to it in writing. Research data is de-identified first, results are reported only in aggregate, and neither we nor our research partners attempt to re-identify it. Data from institutions outside the pilot is never used for research.
Where is student data stored?
Platform data is hosted on Amazon Web Services in the United States and is encrypted in transit and at rest. See our Privacy Policy.
What happens if there is a data breach?
If a security incident results in unauthorized access to student data or other personal information, we notify the affected institution without undue delay and no later than 72 hours after confirming it, describe what happened and what data was involved, and help the institution notify families and authorities as the law requires. See our Privacy Policy.
How will we know if your privacy policy changes?
We post every change on our Privacy Policy page and notify institutions and account holders at least 30 days before any material change takes effect. We will not make a material change to how student data is collected, used, or shared without the consent of the institution that controls it.
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