Terms of Service
Last modified: October 19, 2023
Introduction.
Core Learning Exchange Inc. (“Company”, “we” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website http://core-lx.com (our “Website”) or use the service (“Service”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
On this Website or through the Service.
In e-mail, text, and other electronic messages between you and this Website.
It does not apply to information collected by:
us offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries); or
any third party (including our affiliates and subsidiaries), including through any application or content that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing this Website or using the Service, you agree to this privacy policy. This policy may change from time to time (see Changes to our Privacy Policy). Your continued use of this Website and/or the Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 13.
The Children’s Online Privacy Protection Act of 1998 and its rules (collectively, “COPPA”) require us to inform parents and legal guardians (as used in this section, “parents”) about our practices for collecting, using, and disclosing personal information from children under the age of 13 (“children”). It also requires us to obtain verifiable consent from a child’s parent for certain collection, use, and disclosure of the child’s personal information.
This section notifies parents of:
The types of information we may collect from children.
How we use the information we collect.
Our practices for disclosing that information.
Our practices for notifying and obtaining parents’ consent when we collect personal information from children, including how a parent may revoke consent.
All operators that collect or maintain information from children through the Website and the Service.
This section only applies to children under the age of 13 and supplements the other provisions of this privacy policy. Only the other provisions of this privacy policy apply to teens and adults.
Information We Collect from Children.
Children can access many parts of the Website, the Service, and the content and use many of the features without providing us with personal information. However, some content and features are available only to registered users or require us to collect certain information, including personal information, from them. In addition, we use certain technologies, such as cookies, to automatically collect information from our users (including children) when they visit the Website or use the Service.
We only collect as much information about a child as is reasonably necessary for the child to participate in an activity, and we do not condition his or her participation on the disclosure of more personal information than is reasonably necessary.
Information We Collect Directly. A child must provide us with the following information to register with this Website: the child’s first name, last name, and an email address. We also require the child to create a user name and password. We may request additional information from your child, but this information is optional. This information includes the child’s school name, district name, and phone number. We specify whether information is required or optional where we request it.
We enable registered users to communicate with others on or through this Website/Service through chat, e-mail, and other features and posting to public areas of the Website/Service (“Social Features”). The nature of these features allows children to disclose personal information about themselves. We do not monitor or review this content before it is posted, and we do not control the actions of third parties with whom your child shares his or her information. We encourage parents to educate their children about safe internet use and to monitor their children’s use of social features.
Automatic Information Collection And Tracking. We use technology to automatically collect information from our users, including children, when they access and navigate through the Website, access the Service and use certain of its features. The information we collect through these technologies may include:
One or more persistent identifiers that can be used to recognize a user over time and across different websites and online services.
For information about our automatic information collection practices, including how you can opt out of certain information collection, see the “Automatic Information Collection” and “Choices About How We Use and Disclose Your Information” sections of our Privacy Policy.
How We Use Your Child’s Information.
We use the personal information we collect from your child to:
register him or her with the Service;
communicate with him or her and his or her teacher about activities or features on the Website or in the Service that may be of interest;
track his or her performance in assessments, assignments, and other activities;
We use the information we collect automatically through technology (see Automatic Information Collection and Tracking and other non-personal information we collect to improve our Website/Service and to deliver a better and more personalized experience by enabling us to:
Improve the recommendations as to which educational assessments and learning content would most benefit your child.
Estimate our audience size and usage patterns.
Store information about the child’s preferences and educational performance, allowing us to customize the content according to individual interests and needs.
Our Practices for Disclosing Children’s Information.
We do not share, sell, rent, or transfer children’s personal information other than as described in this section.
We may disclose aggregated information about many of our users and information that does not identify any individual or device. In addition, we may disclose children’s personal information:
To third parties we use to support the internal operations of our Website and Service and who are bound by contractual or other obligations to use the information only for such purpose and to keep the information confidential.
If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Core Learning Exchange Inc., our customers, or others, including to:
protect the safety of a child;
protect the safety and security of the Website and the Service; or enable us to take precautions against liability.
To law enforcement agencies or for an investigation related to public safety.
In addition, if Core Learning Exchange Inc. is involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Core Learning Exchange Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding or event, we may transfer the personal information we have collected or maintain to the buyer or other successor.
Social Features. The Service offers social features, including instant messaging, chat, e-mail, posting on message boards, and other features that enable children to communicate with others on our Website. We do not control the types of information your child can send or post through them. We encourage parents to educate their children about safety online and to carefully monitor their children’s use of social features to ensure they do not disclose their personal information through them.
Accessing and Correcting Your Child’s Personal Information.
At any time, you may review the child’s personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us from further collecting or using the child’s information.
You can review, change, or delete your child’s personal information by:
Logging into your child’s account and visiting his or her account profile page.
Sending us an e-mail at privacy@core-lx.com. To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.
Information We Collect About You and How We Collect It.
We collect several types of information from and about users of our Website, including information:
by which you may be personally identified, such as name, postal address, e-mail address, and telephone number (“personal information”);
that is about you but individually does not identify you, such as school name and district name.
about your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
From third parties, for example, your child’s school or teacher.
Information You Provide to Us.
The information we collect on or through our Website may include:
Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website or subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our Website. Records and copies of your correspondence (including e-mail addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes. Details of the assessments and assignments you do through our Website.
Your search queries on the Website.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages and you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Website, including communication data and the resources that you access and use on the Website.
The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
We do not collect personal information automatically, and we do not share or use personal information for advertising purposes. We have strict controls in place to ensure the non-collection, sale, or utilization of personal information.
How We Use Your Information.
We use information that we collect about you or that you provide to us, including any personal information:
To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your subscription, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide through it. To allow you to participate in interactive features on our Website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
Disclosure of Your Information.
We may disclose aggregated information about our users and information that does not identify any individual without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Core Learning Exchange Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Core Learning Exchange Inc. about our Website users is among the assets transferred.
To third parties for marketing purposes only if you have provided consent. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Core Learning Exchange Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Accessing and Correcting Your Information.
You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an e-mail at privacy@core-lx.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Data Security.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Access to our Website and Service as well as any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Data Retention and Destruction
After a period of six months, in the event that the educational institution has not furnished explicit directives regarding the termination of data, the following actions will be taken with respect to student information:
Data Destruction: All student information stored by the school, including but not limited to personal details, academic records, and any other relevant data, will be securely and irreversibly destroyed. This process will be carried out in compliance with applicable data protection laws and regulations.
Notification: Prior to the commencement of data destruction, a notification will be sent to the school's designated contact person or department, as specified in the institution's records. The notification will provide a final opportunity for the school to request data retention or establish alternative procedures for data handling.
Verification of Destruction: The educational institution has the right to request confirmation of data destruction. Such requests should be made within a reasonable timeframe, and the school shall be responsible for any costs associated with verification.
Data Retention Agreement: If the school wishes to maintain student information beyond the six-month period, they must establish a written data retention agreement with the data controller (e.g., the educational institution) before the expiry of this period. The agreement should detail the scope, duration, and purpose of data retention.
Changes to Our Privacy Policy.
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the primary e-mail address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information.
To ask questions or comment about this privacy policy and our privacy practices, contact us at: privacy@core-lx.com or by telephone at (303) 732-8155.