Privacy Policy for Core Learning Exchange
Last Updated: 10/19/23
At Core Learning Exchange, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our eLearning platform. By using our platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
We collect both personal and non-personal information from our users, as outlined below:
Personal Information: We collect personal information such as your name, email address, phone number, and school affiliation information when you register for an account on our platform. This information is used to create and manage your account, provide customer support, and communicate important updates or information related to your use of the platform.
Non-Personal Information: We also collect non-personal information such as your IP address, device type, browser information, and usage data. This information helps us analyze and improve the functionality and performance of our platform.
2. How We Use Your Information:
We use your personal information for the following purposes:
To provide access to our eLearning platform and its content.
To personalize your learning experience and recommend relevant courses or materials.
To communicate with you about account-related matters, updates, and promotional offers.
To respond to your inquiries and provide customer support.
To analyze usage patterns and improve the quality and features of our platform.
3. Encryption of PII Data:
We take the security of your personal information seriously. All personally identifiable information (PII) that you provide to us is encrypted during transmission and when stored on our servers. This encryption helps safeguard your information from unauthorized access, disclosure, or alteration.
4. Ownership of Data:
We acknowledge that all data collected through our platform is owned by the customer or institution using our services. We fully abide by the data sharing policies of schools and educational institutions when handling and sharing data including Family Educational Rights and Privacy Act (FERPA) and the Children's Online Privacy Protection Act (COPPA).
5. Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices:
You have the right to access, correct, update, or delete your personal information. You can do so by logging into your account or contacting us directly. You can also unsubscribe from marketing communications at any time.
7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and your continued use of our platform constitutes your acceptance of the revised policy.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: support@corelearningexchange.com
By using our eLearning platform, you agree to the terms outlined in this Privacy Policy. Thank you for choosing Core Learning Exchange for your educational needs.